Experienced Leadership

Executive Leadership

Our team of professionals oversee the details of each delivery operation. They bring years of experience and knowledge from some of the most recognizable companies around. 

William C. Jarnagin, Jr.
President and Chairman

As founder of Diakon Logistics (previously known as Hays Home Delivery Services) in 1991, Bill modeled the Company around a concept to provide a more customer centricc approach, one that would enhance services and quality of support.

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As founder of Diakon Logistics (previously known as Hays Home Delivery Services) in 1991, Bill modeled the Company around a concept to provide a more customer-centric approach, one that would enhance services and quality of support. The enhanced service concept using a dedicated fleet and on-site management was timely and struck a natural accord with retailers. The Company steadily grew to national prominence and its position as a leading third-party logistics company. In late 2003, Bill led the management buyout of Hays Home Delivery Services and the name was changed to Diakon Logistics. Prior to starting the Company, Bill was Vice President of Operations for Merchants Home Delivery. Bill has spent most of his career in the retail services industry and there are few corporate leaders with as much experience and even fewer with more compassion for doing what is right for retailers. Bill graduated from Baylor University with a Bachelors of Business Administration.

William C. Jarnagin, Jr.
President and Chairman

Andrew H. McLeish
Senior Vice President of Operations

Andy joined Diakon Logistics in 2000 as Vice President of Operations. He currently oversees the Company’s major furniture and appliance client relationships.

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Andy joined Diakon Logistics in 2000 as Vice President of Operations. He currently oversees the Company's major furniture and appliance client relationships. Previous to Diakon Logistics, Andy was Vice President of Operations – East for Excel Direct. He spent over 17 years with Excel Direct including tenure with Merchants Home Delivery beginning as a Regional Manager – Northeast then promoted to Division Director – Mid-Atlantic then to Director of Operations – East. Early in Andy’s career, he held several supervisory positions managing driver fleets with responsibility for warehousing services. Andy attended Quincy College with a degree in Business Management.

Andrew H. McLeish
Senior Vice President of Operations

Rob Davis
Vice President of Client Solutions

Rob’s diverse background in consulting, finance, operations and marketing offers a broad range of skills to create unique solutions for each client.

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Rob’s diverse background in consulting, finance, operations and marketing offers a broad range of skills to create unique solutions for each client. He oversees corporate strategy, technology solutions, new client development and process improvements. Previously Rob served as the Director of Marketing and Production at Policy Impact Communications, a global communications and consulting firm. During his tenure he worked with multi-national companies, associations, governments, and educational institutions to advance their interests in the US. Prior to joining Diakon, Rob worked on Mitt Romney’s 2012 presidential campaign as the Director of Donor Programs, helping to raise a record $950 million. He continues to volunteer with local political efforts to further promote conservative principles. Rob holds a bachelor’s degree from the University of Utah and lives in Virginia with his wife and two daughters.

Rob Davis
Vice President of Client Solutions

Douglas R. Turner
Vice President of Finance and Administration

Doug brings over 20 years of operational finance and accounting experience to Diakon. He serves as a trusted business advisor to the President to ensure the Company’s goals and objectives are achieved.

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Doug brings over 20 years of operational finance and accounting experience to Diakon. He serves as a trusted business advisor to the President to ensure the Company’s goals and objectives are achieved. Doug provides executive leadership for financial, banking, outside accounting & regulatory areas as well as stewardship over risk management and insurance.

Prior to joining Diakon Logistics, Doug worked for various mid-sized Federal Contractors holding key accounting roles for rapidly growing data security and information technology firms. He brings a successful track record of designing the financial framework and controls, implementing financial accounting systems and growing accounting departments that successfully scale with the company’s demands.

He is a CPA and holds a B.S. in Accounting and Political Science from Frostburg State University. Doug is an active member in the Virginia Society of CPA’s and the American Institute of CPA’s.

Douglas R. Turner
Vice President of Finance and Administration

Todd E. Voda
Vice President of Operations

Todd joined Diakonn Logistics in 2011 as Director of Operations for the SLS group. He has served different organizations in a diverse cross section of Supply Chain models.

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Todd joined Diakon Logistics in 2011 as Director of Operations for the SLS group. He has served different organizations in a diverse cross section of Supply Chain models. Previous to Diakon Logistics, Todd served as Senior Manager for a Regional 3PL providing full distribution services to a Fortune 100 client for their West Coast operations. He spent over 15 years in field operations with the Sears Supply Chain, his primary focus was on Last Mile, Home Delivery; Market Management, Customer Service Management, District Operations Management. At The Home Depot, Inc, Todd spent 5 years running the West Coast distribution and Home Delivery supporting The Home Depot stores and EXPO Design Centers. Todd attended the University of Southern California, where he studied Political Science and Architecture.

Todd E. Voda
Vice President of Operations

Tom Hessler
Director of Operations

Tom has 35 years of experience in the 3PL industry and has worked his way up from working as a successful contractor and then transitioning over to client management.

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Tom_Hessler

Tom has 35 years of experience in the 3PL industry and has worked his way up as a successful contractor before transitioning to client management. He has held many management positions during those years ranging from Assistant Manager to Divisional Vice President. Tom has a long history with Diakon that has been punctuated by working with other companies to broaden his knowledge and expertise. His experience includes working with Expo Design Center, hhGregg, Ashley, and American Signature/Value City Furniture. Tom lives in Florida with his wife of 31 years and their three grown children.

Tom Hessler
Director of Operations

Michael J. Rawlings
Senior Client Manager

Mike has over 20 years of experience in the 3PL Industry. Focused on DC operations and warehouse design where he has been involved in facility reorganizations,

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Mike has over 20 years of experience in the 3PL Industry. Focused on DC operations and warehouse design where he has been involved in facility reorganizations, start-ups, expansion projects, large scale distribution, and transportation both national & international. Mike has held high level positions with National Pen, Home Depot, Henningsen Cold Storage, United States Cold Storage and Pero Family Farms with a strong background in customer service. He managed high volume distribution accounts for Unilever, Mars Foods, Kraft, Nestlé, Hershey, Diamond of California, Kuraray America, TEVA Pharmaceutical and Sanofi Pasteur. Retail accounts included Walmart, Target, Wegmans, Hickory Farms, Price Chopper and C & S Wholesale.

Mike has been actively involved in the International Association of Refrigerated Warehouses (IARW), and is a graduate of the World Food Logistics Organization (WFLO) Institute and has received awards for DC of the Year from Unilever and two Golden Penguin Awards from The National Frozen & Refrigerated Foods Association.

Michael J. Rawlingss
Senior Client Manager

Christina Nielsen
Director of Accounting

Christina joined Diakon Logistics in 2004 as Director of Accounting. She has primary responsibility for overseeing the Company's accounting and tax areas.

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Christina joined Diakon Logistics in 2004 as Director of Accounting. She has primary responsibility for overseeing the Company’s accounting and tax areas. Prior to joining Diakon Logistics, Christina was with Miller Musmar, a leading regional CPA firm. She has over 17 years of diverse business experience in finance and accounting. Christina is a graduate of Bob Jones University with a Bachelors of Science in Financial Management.

Christina Nielsen
Director of Accounting

Mark Alltop
Senior Client Manager

Mark has over 13 years of logistics experience. He started his career with Diakon as an operations manger in Granite City, IL overseeing a single location.

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Mark has over 13 years of logistics experience. He started his career with Diakon as an operations manger in Granite City, IL overseeing a single location. As Diakon grew so did Mark’s responsibilities, giving him to the opportunity to oversee multiple Store Delivery Operations. In 2014 Mark was again promoted to Senior Client Manager where he is responsible for the performance of Sears locations across the entire country. Mark attended Heartland Community College and also received a heavy equipment operator and safety certificate from Associated Training in Sun Prairie, WI

Mark Alltop
Senior Client Manager

Dee Lowe
Director of Human Resources

Dee has 20 years experience in various industries including utilities, telecommunications, accounting, real estate and defense contracting.

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Dee has 20 years experience in various industries including utilities, telecommunications, accounting, real estate and defense contracting. Currently, Dee oversees all aspects of the Company's human capital; from recruiting to employee training and development, performance management, compensation and benefits. She strategically partners with all departments to achieve our Company's goals. Dee attended Virginia Tech and has the designation of Senior Professional Human Resources.

Dee Lowe
Director of Human Resources

Rob Cook
Senior Client Manager

Rob brings over 20 years of logistics experience to Diakon, ranging from International Airfreight and LTL, to last-mile and in-home deliveries.

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Rob brings over 20 years of logistics experience to Diakon, ranging from International Airfreight and LTL, to last-mile and in-home deliveries. Prior to joining Diakon, Rob began working as an Air Export Agent for Airborne Express. By the time he left in 2005, Rob had been promoted to the International Gateway Manager in Houston, TX. Rob then went on to oversee the Logistics Department at a small manufacturing company running until 2011 when he took a Director of Operations position with ASA. Just before coming to Diakon, Rob was at UST Logistics until 2016 when he came to us as our Senior Client Manager for Ashley Home Furniture accounts nationwide. Born and raised in Lawrenceburg, In, Rob is a graduate of Ball State University Muncie with a Bachelor of Science in Supply Chain Management.

Rob Cook
Senior Client Manager

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