Innovative Technology

Flexible Technology Options for Efficiency and Effectiveness

Protecting your customer delivery experience is as important as protecting the products they receive – which is why Diakon is dedicated to the most customer- centric technology available. We offer solutions that are flexible, adaptable and scalable so you get exactly what you require for your business without wasting time or money on services that simply don’t do what you need them to. Our ability to utilize a multitude of platforms is a distinctive advantage over our competitors that also offers you freedom from dependency.

Contactless Delivery Application

Contactless Delivery Solution

From dynamic routing and scheduling to 100% contactless delivery Diakon has the best applications to optimize your last mile delivery experience and keep your customers safe. Our Contactless Delivery Solution(CDS) helps team teams and customers safe by:


  • Pre-delivery text confirmations to screen customers with COVID-19 symptoms 
  • Delivery address, customer and product verification via text message
  • Proof of delivery and customer signatures without exchanging devices or paper manifests
  • Real-Time GPS visibility with live progress updates and ETA
  • Instant customer surveys on over 90% of deliveries
  • Custom reports to track delivery team performance 
  • Dynamic routing and optimization
  • Customer resolutions via text message 
  • On-line customer access to delivery ETA
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Our Proprietary Software Application Delivers Additional Value

We believe an increased ability to track accurate and reliable delivery data results in an invaluable ability to manage and and improve overall performance. With that goal in mind we have developed a proprietary software application, which is used to measure, monitor, and manage delivery data from the time an order is received through processing contractor settlements.

Application benefits include:

  • Order entry
  • Manifest preparations
  • Automated invoicing
  • Contractor settlements
  • Claims management
  • Human resources and contractor on-boarding tools
  • Management and operational reports

Request a Quote

To find out more about any of our services or to request a service quote, contact us today!