Contactless Delivery Solution
From dynamic routing and scheduling to 100% contactless delivery Diakon has the best applications to optimize your last mile delivery experience and keep your customers safe. Our Contactless Delivery Solution(CDS) helps team teams and customers safe by:
- Pre-delivery text confirmations to screen customers with COVID-19 symptoms
- Delivery address, customer and product verification via text message
- Proof of delivery and customer signatures without exchanging devices or paper manifests
- Real-Time GPS visibility with live progress updates and ETA
- Instant customer surveys on over 90% of deliveries
- Custom reports to track delivery team performance
- Dynamic routing and optimization
- Customer resolutions via text message
- On-line customer access to delivery ETA
Our Proprietary Software Application Delivers Value
If it's important, it must be tracked. We have developed a proprietary software application, to measure, monitor, and manage delivery data from the time an order is received through processing contractor settlements.
Application benefits include:
- Compliance enforecement
- Background verification
- Order entry
- Manifest preparations
- Automated invoicing
- Contractor settlements
- Claims management
- Human resources and contractor on-boarding tools
- Management and operational reports