White Glove Delivery

IMG_7544.jpg

Driven to be #1 in Customer Service

Diakon Logistics provides dedicated last-mile delivery solutions to some of the most respected retailers in the country. The in-home customer experience is a direct reflection of your brand and serves as the single most important step throughout the sales cycle. With that in mind, we’ve built a company culture of service that is committed to making each and every delivery exceptional. 

"...we've built a company culture of service that is committed to making each delivery exceptional."

A Dedicated Fleet Branded To Your Liking

As an extension of your brand your customers will gain full confidence immediately after seeing the delivery team arrive.

Your logo is where it should be!
 
Mothers_Day.jpg

Every Day is Mrs. Jones’ Day

We’re not your typical 3PL provider. Our motto, “It’s Mrs. Jones’ Day,” stems from our philosophy that we treat every single delivery as if it’s our only delivery. It’s not just another box, another stop, another statistic--it’s the piece of furniture that turns a house into a home, it’s a dream that began in your store and will continue for years to come. Our goal is to be your best brand ambassador by providing consistent and exceptional home delivery experiences that increase customer loyalty.

What they're saying about us...

Ashley Furniture Customer

"Orlando was very helpful and accommodating to make sure my delivery was A+. The delivery guys were fast too!"

Ashley Homestore Customer

The Room Place Customer

"We've never been more pleased with the level of service from a delivery person"

The Room place customer

Ashley HomeStore Customer

"The delivery teams were the best looking delivery teams I've ever seen"

Ashley Homestore Customer

Jerome's Furniture

"With Diakon Logisitcs we were able to turn our delivery service from a cost center to a profit center."

Lee Goodman, President and CEO of Jerome's Furniture

Sears

"Diakon Logistics has tailored their services to our changing needs since 1991."

Sears

Ethan Allen customer

"Our delivery team was first class and so was the furniture. We look forward to buying furniture from you again."

Ethan Allen customer

Sears

"My experience with my delivery was nothing short of amazing. The team was professional and kind with a very friendly spirit and took 20 extra minutes to make sure I was taken care of, but most of all they were very honest, and for that I will recommend and will be a repeat customer."

Sears Hometown and Outlet customer in Jacksonville, FL

Ethan Allen customer

"We are longtime Ethan Allen customers and the delivery was very professional and absolutely perfect. The individuals were more than prompt, but there was no sense of hurry on their part. They took their time to do the best job. Thank you!"

Ethan Allen customer

El Dorado Furniture Customer

"I was amazed by the layout of this HUGE store. It looked like Disney World! The delivery guys called to confirm the night before, came in the time window and were very professional--wow!"

El Dorado Furniture Customer

Jerome's Furniture customer

"After searching several clearance centers, we decided to purchase a furniture set from Jerome's. It just arrived, and I am very pleased. I was able to order the set I wanted and it was delivered the SAME DAY! The delivery guys were very nice and professional. I will certainly be purchasing from Jerome's again."

Jerome's Furniture customer

Jerome's Furniture customer

"... The delivery guys were the best ever. Wes was extremely polite and helpful of my situation. ...The delivery team does make the last impression last."

Jerome's Furniture customer

Sears

"A+++++ to the 2 young men who brought us our refrigerator!"

Sears Hometown and Outlet customer in Nashville, TN

The Room Place Customer

"The Delivery team was first class and so was the furniture"

The Room Place Customer

El Dorado customer

"Our delivery team was very polite, professional and on-time. We couldn’t have had a better delivery experience."

El Dorado customer

Sears

"I would recommend Sears Outlet stores to others strictly based on the service I received in the store, selection, price and courteousness of the employees both delivery and sales teams."

Sears Hometown and Outlet customer in Dallas, TX

Conn's

"Dan was great, very patient awesome delivery guy!!!!"

Conn's Appliance customer in Houston, TX

Sears

"Derek was extremely helpful and accommodating when setting up my new exercise equipment- He went the extra mile to make sure I understood all the features and even did a demo. I plan to make my purchases for other rooms from Sears because it was so pleasant."

Sears Customer

El Dorado Customer

"Wonderful job. Professional and serviceable men!"

El Dorado Customer

El Dorado Customer

"Very nice delivery men, respectful of our home and very polite."

El Dorado Customer

Ethan Allen Customer

"We are long time Ethan Allen customers because of experiences like the one we just received. Very professional and absolutely perfect."

Ethan Allen Customer

Sears

"I would recommend these delivery guys to anyone. Couldn’t have asked for a better experience."

Sears Hometown and Outlet customer in Athens, GA

Dedicated White Glove Home Delivery

Whether we're installing a washing machine or assembling a new bedroom set, our expectation is that Mrs. Jones's last impression will be her best impression.

Our dedicated white glove delivery and installation services include:

  • Dedicated equipment and uniformed delivery teams
  • GPS tracking and instant delivery status updates
  • Complete installation, including hook-ups to existing gas, water, or electrical lines
  • Comprehensive code compliance
  • Blanket-wrapped delivery to the customer’s room of choice
  • Leveling and anchoring of products
  • Product education and tutorials for customers
  • Light assembly
  • Clean-up of debris including optional removal of replaced merchandise

Learn more about our unique Mrs. Jones approach and how Diakon can elevate your business with white glove services.

Learn More

Request a Quote

To find out more about any of our services or to request a service quote, contact us today!