Committed to Customer Service
Whether the final destination is a commercial job site or a private residence, we offer a comprehensive solution so that your customer isn’t inconvenienced multiple times to receive a delivery and manage an installation--ultimately leaving them to coordinate with multiple vendors for the same purchase. Using a single solution is more cost-effective, convenient, and reliable.
Our professional technicians enhance the delivery experience by providing peace of mind that products are set up and working properly. After the installation is complete, customers receive a review of how to safely operate the functions and features of their new appliances. Some might call this going the extra mile; we know it as simply “being dedicated to the last-mile.”
Basic delivery and installation of dishwashers, ranges, washers, dryers, exercise equipment, refrigerators, and more:
- Uncrate, set in place and level
- Hook-ups to existing electric, gas, and water connections
- Clean-up of debris and optional removal/disposal of replaced merchandise
- Connect dryer to existing vent
- Demonstration of product features for proper operation
Complex installation: If the product your customer purchased from you requires a more complex installation, we can do that too. Complex installs include alterations to the existing location of the appliance; installing new electric, gas, or water lines; carpentry work for an existing location for the new product; or carpentry work for built-in items, such as refrigerators, ranges, and ovens.
Proven to Succeed. Trusted to Deliver.
Leading retailers trust Diakon to represent their brand and adapt to their changing needs. As your business evolves, we deliver flexible solutions and dependable support every step of the way.
Other benefits we offer during delivery service include:
- Controll tower visibility
- EDI and API integrations
- 360-degree visibility
- Customer-centric surveys and delivery insights