White Glove Home Delivery Blog

Whitney

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What Would Mrs. Jones Say About Your Third Party Logistics Provider?

Posted by Whitney

Every Day is Mrs. Jones’ Day

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Topics: It's Mrs. Jones' Day


Go the Extra Mile and Ensure Quality Delivery Service

Posted by Whitney

“When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.” - Marilyn Suttle

Service is the action of helping or doing work for someone and customers are willing to go the extra mile in order to receive quality customer service. It’s critical to your success that the customer has a positive experience every time they come in contact with your brand, which is why that last mile counts. Your third party logistics company should flawlessly represent your brand and continuously provide unparalleled white glove delivery service.


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Topics: Customer Experience


Are you at Market? Top Retailers Attend High Point Furniture Market

Posted by Whitney

The 2013 High Point Furniture Market is underway in North Carolina and approximately 75,000 people will take part in the "largest furnishings industry trade show in the world." Comprised of 180 buildings and 11.5 million square feet of show space, High Point is the place to be if you are in the furniture industry. 

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3 Ways to Test the Strength of Your Logistics Supply Chain

Posted by Whitney

The people, technology, processes, and activities necessary to move your products from their origin to your customers require a strong supply chain system. The logistics side of supply chain management is filled with many important details and complexities. Expectations of quality, quantity, time frame, and location must be met.

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Topics: Performance


The Critical Component of last mile delivery

Posted by Whitney

"The difference between mediocrity and excellence is attention to detail." - Sebastian J. Barbarito

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Topics: Last Mile Delivery