White Glove Home Delivery Blog

Retailer Now recently wrote up a great article discussing a couple of the pro's and cons of outsourcing home delivery. It's a big decision and for many furniture and appliance retailers it's not an easy one to make. The entire article is worth the read but to summarize we've clipped out a few quotes below: 

We love data. We love analyzing it. We love interpreting it. We love using it to make operations more effective and efficient. So when we find statistics that stands out we have no problem calling attention to them. How about this: Jeb Bush spent $2,884 per Iowa vote! 

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Operating a successful retail business is no easy feat. Years of building a strong reputation can be easily forgotten with one bad experience. Unfortunately, in today’s world people are 10 times more likely to share negative experiences with their network then they are to share a positive one. To help you weigh out this decision we’ve created a list of the top 5 reason why retailers outsource: 

We had plans to exhibit at the Las Vegas Furniture Market this week, but we're stranded here in DC instead. So we've decided to make the most out of the situation and hold a contest for a free iPad Pro. 

Details: 

The Capital Weather Gang has a long standing history of creatively naming notable storms in the Washington, D.C. area. We have decided to hold our own contest to award anyone that can think of a name that most closely relates

On Memorial Day weekend Bob's Discount Furniture celebrated the grand opening of five new stores, two of which are in Pittsburgh, PA. The turnout was overwhelmingly positive and the weekend was kicked off in traditional Bob's fashion, with a large contribution to a local charity. In Pittsburgh the contribution went toward the Special Olympics. For more details on the contribution and to learn how you can get involved visit http://www.bobscares.org/ 

As an operations company we are always looking for ways to improve. What better person to learn from than the great Peter Drucker himself. These 7 genious lessons have had an unimaginable impact on some of the greatest companies in the world. Maybe they can help you too...

It's that time of year where we all evaluate what went well in the previous year and we make resolutions of what we want to happen for the year to come. It may be cliche but who doesn't want to be more productive? 

In the interest of saving you time, we’ve done the dirty work and summarized this list from our favorite influencers on the web to help you get started. 

 

FOCUS ON ONE BIG TASK AT A TIME

If you have been working in the furniture insustry for a few years you probably know that home delivery is a big deal. You may execute a flawless holiday sale and your sales teams may throw in all the additional packages but if the purchase doesn't make it to the customer's home in the manner they expect then you may not being seeing them again. In today's market there are so many options and customers are being more demanding than ever. That's why White Glove home delivery keeps coming up. Your customers don't want to spend their time at home installing, unpacking and reading instrucitons on their new puchases. They want it done for them and they want it doen right.