When customers walk into a furniture store, the first thing they take in is the ambiance of the store. They are drawn further into the store by the lighting and layouts of all the furniture. How you set up your store invites customers to browse and leads them to purchasing new furniture.
However, the impression your customer has of your business does not end with the purchase of new furniture. It ends with the delivery of their new furniture. In order to keep customers satisfied from start to finish, you need to provide a comfortable store ambiance, excellent selection and prompt delivery service.
In order to ensure that your furniture store provides prompt delivery service you need to hire professional logistics companies. An excellent logistic company will provide exceptional last mile service. When looking to hire logistics companies you want to look for companies that can guarantee same day or next day delivery of your furniture. In addition, you want to work with companies that have a proven track record of happy business clients. Last, you want to hire logistics companies that will treat your furniture with care and treat your customers with the uttermost respect.
As the last impression your furniture store makes, you want it to be a good one. It has been shown that 95% of the time, customers will share bad experiences with at least five other people and 87% will share good experiences with at least five other people.
If your customers last impression is not positive, they will share that information, either via word of mouth or in a review online. It is extremely important in this digital age of online reviews to make sure that customers walk away happy. You can make sure this happens by hiring a well qualified logistics company to handle your furniture deliveries.
Please contact us, the professionals at Diakon Logistics, and we will discuss how we can provide last mile delivery and logistical services to your furniture store. Let us help you leave your customers with a positive impression of your business. We look forward to working with you and helping your business excel.