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Company History
Established in 1991, Diakon Logistics founder Bill Jamagin envisioned a customer-centric company built on the basic tenets of a dedicated fleet and on-site management. This revolutionary business concept established Diakon in the industry and allowed a steady growth to national prominence.
Diakon's first contract was with Sears, delivering appliances in Pittsburgh, PA, and establish us as one of the top logistics companies. More than twenty years later the partnership has grown greatly, working together in 15 additional locations to provide Sears customers with timely deliveries.
Now one of the nation's largest and most trusted home delivery companies, Diakon currently also offers logistics, transportation, and warehousing services to more than 1.5 million customers across much of the United States. Depended on by prominent retailers such as The Home Depot, Costco, Sears, GE, Ethan Allen, and Conn's, Diakon's special focus on appliance and furniture deliveries allows our clients to focus on their bottom line.
Company Overview
Our dedication to innovation and efficiency is only surmounted by our integrity and attention to detail. We strive to deliver a complete and flawless experience -- from first contact to final delivery. We partner with our clients and pride ourselves on seamlessly integrating ourselves as an extension to their brand and logistics teams.
Our Objective
Dedicated staff with deep industry knowledge focuses daily on our three cornerstone principles: Operational Excellence, Innovation, and Client Focus. As your partner, our strongest endeavor is to design a program to meet your specific and unique needs. Our many and far-reaching logistics solutions both significantly reduce costs and improve efficiency, resulting in greater customer satisfaction.
1. Operational Excellence: We strive to continuously improve and evolve our relationship with you, as our success is only defined by your success. Through constant and detailed monitoring of measurable performance indicators such as productivity to completion percentages, we want to do more than meet your needs -- we aim to surpass them.
2. Innovation: Our technology is constantly evolving and advancing as we learn more about how our customers find success. Diakon Logistics currently sets the industry standard for quality and efficiency, most exemplified by our proprietary technology handling both the routing of deliveries and the tracking of orders and merchandise.
3. Client Focus: We're interested in delivering on the details. Every step of the way, we take great care to be thorough and exact. We will put the needs of you and your customers first through the entire process, as in our company we aren't satisfied with our job if you aren't pleased with our job.
Diakon Logistics 877.700.4297 © 2010 All Rights Reserved Worldwide. Custom Web Design & Online Marketing by ImageWorks
