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Does Your Third Party Logistics Provider Make You Look Good?

When a customer purchases a big-ticket item like furniture or appliances and has it delivered to their home, they rarely think about who is doing the actual delivery. They often assume it’s the same company that they just bought their bedroom set, or refrigerator from. And, as we all know, that is often not true. Many retailers use third- party logistics companies for delivery, set-up and installation. But along with that assumption by the customer, is passed the identity of your company. The end of the sale, the most important part, is so often handled by someone else.

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